Effective Date: January 22, 2025

We at Sree Ingem Crafts & Greentech value your satisfaction and strive to provide the best customer experience. If you are not entirely satisfied with your purchase, here is our policy on returns and refunds:

Return Policy

  • Time Frame: You have 3 days from the date of delivery to initiate a return.
  • Condition: To qualify for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required to complete your return.

Refund Process

  • Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund after the inspection.
  • Approval: If your return is approved, a refund will be processed to your original method of payment.
  • Refund Timing: Expect the refund to be credited within 3 business days of the approval of your return.

How to Initiate a Return

  • Contact us at ingem444@gmail.com or call us at 8985788899 to begin the return process.
  • Follow the instructions provided by our customer service team regarding shipping back the product.

Exceptions

  • Products that are damaged or not in their original condition may not be eligible for a refund.
  • Certain types of items, such as perishable goods, custom products, and personal care goods, are not eligible for returns.

Contact Us If you have any questions or concerns about your specific item or this policy, please contact us at ingem444@gmail.com or call us at 8985788899.